Updated on October 13 at 11:30 p.m.
Latest news
A screening clinic and a preclinical evaluation are open in Gatineau. The Chelsea CLSC also offers screening by appointment only.
Anyone who thinks they may have COVID-19 is invited to call 819 644-4545 or 1 877 644-4545 to make an appointment.
We invite all residents to keep abreast of the situation by keeping themselves informed through the various official sources.
A Word from the Mayor
May 29 - The summer season has arrived like a balm over the difficulties of the last few weeks we've been living. With the warm temperatures and the progressive reopening, a certain sort of normality is slowly taking hold, but we must remain cautious. The virus is still there. Read more.
- Town Hall
- Library (except for contactless loan document)
- Community Centres
- Service cabin
- Community toy play chests
- Neighborhood book exchange boxes
- Modules and playgrounds
- Sports fields, including the skatepark
Modules and playgrounds will not be disinfected. Their use is at your own risk.
Here is the list of maintained and suspended services. For details, we invite you to consult our Q & A, located at the bottom of this page.
Services maintained
- Application for Permit and Certificate
- Contactless document lending
- Payment of taxes
- Residual material collection
- Inquiries and Complaints
- Council Meetings and Committees
- Inspections
- Access to parks and sports facilities
Suspended services
- Access to Town Hall, Library and Community Centres
- Meeting with a municipal employee
- H2O program and radon test
- Organized activities
Des Collines SENIORS'S Roundtable
The mission of Des Collines Seniors' roundtable is to support and/or develop initiatives that meet the needs and interests of seniors in the MRC des Collines in their daily lives.
The current coronavirus pandemic (COVID-19) is a particular and unusual reality. It can affect seniors both physically and psychologically. Indeed, in such a context, many people will experience stress, anxiety and depression.
They are calling for the mobilization of EVERYBODY to make known their telephone number to reach as many seniors in vulnerable situations as possible.
1855-662-4637 ext. 244
itmavdescollines@gmail.com
Several resources exist in the MRC des Collines-de-l'Outaouais if you need help.
Do not hesitate to ask for help in these uncertain times. Someone knowledgeable and trained will be able to address your needs and concerns at the end of the line.
If you have questions about your health :
- COVID-19 : 819-644-4545
- Info-Santé and Info-social : 811
If you need help with food:
- Grenier des Collines : 819-457-1010
If you are a senior in need of support
- Table autonome des aînés des Collines: 1-855-662-4637
If you need the help of a volunteer :
- Table de développement social des Collines-de-l'Outaouais : 1-877-770-2435 poste 223 or benevolat.collines@gmail.com
- Centre d'Action bénévole de Gatineau : 819 568-0747 or benevole@ncf.ca
If you need psychological support :
- Tel-aide : 819-775-3223
- Tel-jeunes: 1-800-263-2266
- Distress Center: 613-238-3311
If you are a victim of domestic violence:
- SOS violence conjugale : 1 800 363-9010
- Maison Libère-Elles : 819 827-4044
Questions & Answers
No. Because the MRC des Collines-de-l’Outaouais has now passed to Level 4-maximum alert (red zone), municipal offices are closed to the public.
Our services are therefore modified. You’re invited to read up on this in our Q & A.
The municipal library is closed. However, it is possible to borrow documents by using the contactless loan service.
Please refer to the Contactless book loan document page for details.
The Reading Club activities are cancelled.
Yes, since the beginning of the pandemic, Council meetings have been held via the Zoom videoconferencing platform.
Citizens can easily access it by using the login information that is published on the website a few days before the session.
Visit the Council Meetings page for details on upcoming meetings.
Since the beginning of May, meetings committees are held by videconference. Visit our committee page for details.
To make your tax payment :
- Online at your banking institution: You must select the Chelsea taxes supplier and add your registration number.
- By cheque: By sending a cheque to the Municipality of Chelsea by mail or by depositing it in the mailbox at the visitors' entrance of Town Hall.
If you have any questions regarding your tax account, you can contact the Taxation and Finance Department at 819-827-6205.
Municipal committee scheduled for April were cancelled. Since the beginning of May, meetings committees are held by videconference. Visit our committee page for details.
At the present time, the only requests accepted are those sent by email. Please consult the page Permits and certificates on the website for all details regarding the procedure.
Delays
Permits are delivered within six to eight weeks as of the date the request is judged complete and fees have been paid.
The Minister of Municipal Affairs and Housing (MAMH) regularly adjusts the measures in effect according to the alert level of the region. Based on the current level, public meetings are replaced by online public consultations via the Cocoriko platform or other tools. Any consultation will be posted on our website for a minimum of 15 days and will be announced beforehand by a public notice.
In the event of a referendum or registry, the process of signing the register is replaced by a remote referendum application process and any referendum poll must be held with a mail-in ballot. The procedure for registering qualified voters is replaced by a 15-day period for receiving written requests for referendum votes.
To verify if the measures in effect have an impact on your application with the Municipality, please contact Caroline Jean, Coordinator, at 819 827-1124 ext. 255 or at c.jean@chelsea.ca .
For more information, visit this special MAMH website.
No. The H2O program as well as radon tests are cancelled.
Requests already received will be treated as usual. Results will be sent by email.
Parks and playgrounds will remain opened. However, gatherings are forbidden.
Modules and playgrounds will not be disinfected, which means that their use will be at the users' own risk. Residents must ensure that they respect the sanitary measures before and after using the facilities.
All community centres are closed. Organized and supervised activities are also cancelled. The person in charge will contact those concerned regarding the terms and conditions for credits or reimbursements for community halls.
Garbage, recycling and compost collections are maintained according to the usual schedules for each sector.
In order to protect the workers who continue to provide the waste collection service, we ask all residents to respect the following instructions:
- Soiled tissues, masks, wipes and gloves must be placed in closed bags and then in the garbage bin.
- The handles of all bins must be disinfected before and after collections.
The workers in charge of collecting residual materials take the necessary measures to ensure their safety and to maintain this essential service. However, we ask for everyone's cooperation.
These guidelines may evolve and be updated in the coming days.
Public Works remains open to take requests. You can contact them by phone at 819-827-1160 or by e-mail at travauxpublics@chelsea.ca.
Outdoor inspections will continue.
Indoor inspections will be carried out only after having received the owner’s approval. If the owner refuses, the inspection will be postponed to a later date, without penalty.
Things are changing rapidly. How can I keep up to date with updates on available municipal services?
Stay tuned for updates by checking this page regularly. You can also subscribe to our newsletter at the bottom of the home page and follow us on Facebook.
In addition, we invite residents to keep informed of the measures issued by both levels of government by consulting their official websites.
General preventive measures
- Wash your hands often with warm running water and soap for at least 20 seconds.
- Use an alcohol-based hand sanitizer if soap and water are not available.
- Wear a face cover or mask in enclosed public areas and on public transportation.
- Maintain a distance of two meters from other people as much as possible.
- Observe good hygiene when coughing or sneezing and cover your mouth and nose with your arm to reduce the spread of germs.
- If you use a tissue, dispose of it as soon as possible and wash your hands afterward.
- Clean and disinfect frequently touched objects and surfaces.
- Reduce your exposure to crowded places.
- Stay home if you have symptoms of COVID-19.