Update: February 28, 2022, 1:30 pm
Latest news
COVID-19 vaccination
Click here to visit the CISSS de l'Outaouais website for the latest updates on the COVID-19 vaccination.
Make an appointment to get vaccinated
Call at 1-877-644-4545 (toll-free-line).
Click here to make an appointment online.
Need transportation to the vaccination site?
- Contact Transcollines by phone at 1-866-310-1144 (ext.1)
Need support?
- Contact Des Collines Senior's Rountable (for 60 years old and over) by phone at 1-855-662-4637 (ext. 244), the organization offers assistance for your registration to the vaccine or for the transportation fees.
Click here to visit the CISSS de l'Outaouais website and access the list of clinics that offer testing with or without appointment.
To make an appointment at one of the clinics:
Call at 1 877 644-4545 (toll-free-line).
Click here to make an appointment online.
Measures related to COVID-19 are evolving quickly. We invite all residents to keep abreast of the situation by keeping themselves informed through the various official sources.
All buildings are open to the public.
- Town Hall
- Library
- Community Centres - upon reservation only
- Parks, including modules and playgrounds
- Modules and playgrounds
- Sports fields
- Community toy play chests
- Neighborhood book exchange boxes
Modules and playgrounds will not be disinfected. Their use is at your own risk.
We ask for the cooperation of all residents to comply with public health guidelines.
Here is the list of maintained and suspended services. For details, we invite you to consult our Q&A, located at the bottom of this page.
Services maintained
- Access to Town Hall
- Library
- Meeting with a municipal employee - By appointment only
- H2O program
- Radon test
- Payment of taxes
- Application for permit and certificates - by phone, email or in person by appointment only.
- Contactless document loan
- Residual material collection
- Inquiries and complaints - by phone, email or in person by appointment only.
- Council meetings and committees
- Access to parks and sports facilities
- Activities organized and supervised by the Municipality
- Neighborhood book exchange boxes
- Acces to the Community Centres - upon reservation only
- Outdoor inspections
- Interior inspections - at the owner's discretion
Suspended services
None.
Des Collines SENIORS'S Roundtable
The mission of Des Collines Seniors' roundtable is to support and/or develop initiatives that meet the needs and interests of seniors in the MRC des Collines in their daily lives.
The current coronavirus pandemic (COVID-19) is a particular and unusual reality. It can affect seniors both physically and psychologically. Indeed, in such a context, many people will experience stress, anxiety and depression.
They are calling for the mobilization of EVERYBODY to make known their telephone number to reach as many seniors in vulnerable situations as possible.
1855-662-4637 ext. 244
itmavdescollines@gmail.com
Several resources exist in the MRC des Collines-de-l'Outaouais if you need help.
Do not hesitate to ask for help in these uncertain times. Someone knowledgeable and trained will be able to address your needs and concerns at the end of the line.
If you have questions about your health :
- COVID-19 : 819-644-4545
- Info-Santé and Info-social : 811
If you need help with your vaccination passport :
- Des Collines SENIOR'S Roundtable
- Phone : 1 855 662-4637 x 244
- Email: itmavdescollines@gmail.com
If you need help with food:
- Grenier des Collines : 819-457-1010
If you are a senior in need of support
- Table autonome des aînés des Collines: 1-855-662-4637
If you need the help of a volunteer :
- Table de développement social des Collines-de-l'Outaouais : 1-877-770-2435 poste 223 or benevolat.collines@gmail.com
- Centre d'Action bénévole de Gatineau : 819 568-0747 or benevole@ncf.ca
If you need psychological support :
- Tel-aide : 819-775-3223
- Tel-jeunes: 1-800-263-2266
- Distress Center: 613-238-3311
If you are a victim of domestic violence:
- SOS violence conjugale : 1 800 363-9010
- Maison Libère-Elles : 819 827-4044
Questions & Answers
As a result of recent developments at COVID-19 and the new relief measures announced by the Quebec government, municipal offices will be open to the public again as of February 28.
If you have any questions, you can reach the reception by email at info@chelsea.ca or by phone at 819-827-1124.
The library has been reopened to the public since January 13.
However, if the contactless loan is more convenient for you, you can always request it.
Yes, Council meetings continue to be held via the Zoom videoconferencing platform.
Citizens can easily access it by using the login information that is published on the website a few days before the session.
Visit the Council Meetings page for details on upcoming meetings.
Since the beginning of May 2020, meetings committees are held by videconference. Visit our committee page for details.
As of February 28, you can once again make your tax payments in person at Town Hall. You can also pay your tax bill:
- Online at your banking institution: You must select the Chelsea taxes supplier and add your registration number.
- By cheque: By sending a cheque to the Municipality of Chelsea by mail or by depositing it in the mailbox at the visitors' entrance of Town Hall.
If you have any questions regarding your tax account, you can contact the Taxation and Finance Department at 819-827-6205.
At the regular Council meeting held by videoconference on January 11, 2022, Council unanimously decided to cancel interest and penalties on outstanding tax account balances. The cancellation applies for the period extending from March 1st to June 30th, 2022 inclusively.
Whenever possible, it is strongly recommended that you continue to apply for permits online or by email. Some permit applications are now available through the Voilà platform. Consult the Permits and Certificates page for full details on the procedures to follow.
Inspectors continue to perform exterior inspections and empty building inspections. Any interior inspections of living spaces may be conducted, if the resident agrees to have their property visited.
The Minister of Municipal Affairs and Housing (MAMH) regularly adjusts the measures in effect according to the alert level of the region. Based on the current level, public meetings are replaced by online public consultations via the Cocoriko platform or other tools. Any consultation will be posted on our website for a minimum of 15 days and will be announced beforehand by a public notice.
In the event of a referendum or registry, the process of signing the register is replaced by a remote referendum application process and any referendum poll must be held with a mail-in ballot. The procedure for registering qualified voters is replaced by a 15-day period for receiving written requests for referendum votes.
To verify if the measures in effect have an impact on your application with the Municipality, please contact Caroline Jean, Coordinator, at 819 827-1124 ext. 255 or at c.jean@chelsea.ca .
For more information, visit this special MAMH website.
The H2O program and the radon testing program are also available on a regular schedule since the reopening of the municipal offices on February 28.
Visit the Well and H2O water testing page for full details and collection dates.
Parks and playgrounds remain opened according to the sanitary instructions in effect issued by the Quebec government.
Modules and playgrounds are not disinfected, which means that their use are at the users' own risk.
Community centers are open upon reservation only.
If you have any questions, you can contact the Recreation Department by email at loisirs@chelsea.ca or by phone at 819 827-6228.
Garbage, recycling and compost collections are maintained according to the usual schedules for each sector.
In order to protect the workers who continue to provide the waste collection service, we ask all residents to respect the following instructions:
- Soiled tissues, masks, wipes and gloves must be placed in closed bags and then in the garbage bin.
- The handles of all bins must be disinfected before and after collections.
The workers in charge of collecting residual materials take the necessary measures to ensure their safety and to maintain this essential service. However, we ask for everyone's cooperation.
These guidelines may evolve and be updated in the coming days.
Public Works remains open to take requests. You can contact them by phone at 819-827-1160 or by e-mail at travauxpublics@chelsea.ca.
You can also make a query, via the Voilà! application.
Stay tuned for updates by checking this page regularly. You can also subscribe to our newsletter at the bottom of the home page and follow us on Facebook.
In addition, we invite residents to keep informed of the measures issued by both levels of government by consulting their official websites.
General preventive measures
- Wash your hands often with warm running water and soap for at least 20 seconds.
- Use an alcohol-based hand sanitizer if soap and water are not available.
- Wear a face cover or mask in enclosed public areas and on public transportation.
- Maintain a distance of two meters from other people as much as possible.
- Observe good hygiene when coughing or sneezing and cover your mouth and nose with your arm to reduce the spread of germs.
- If you use a tissue, dispose of it as soon as possible and wash your hands afterward.
- Clean and disinfect frequently touched objects and surfaces.
- Stay home if you have symptoms of COVID-19.