Reopening of Town Hall

July 7, 2021

As of July 12, 2021, the Town Hall offices will once again be open to the public. Access will be through the main door on Chemin Old Chelsea and residents will be asked to follow the current hygiene and physical distancing measures in effect.

Offices will reopen according to the new established schedule. That is to say from 8:30 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:30 p.m. from Monday to Friday. Anyone wishing to meet with an employee will have to make an appointment before coming in. Only one person at a time will be allowed at an appointment. This applies to all services, including permit applications.

The Municipality strongly encourages residents to continue to communicate, make payments, and send documents by phone or electronic means whenever possible.


Appointment booking and online services

Planning and Sustainable Development Department


Permit application

Whenever possible, it is strongly recommended that you continue to apply for permits online or by email. Some permit applications are now available through the Voilà platform.

Please refer to our web page for procedures.

Meeting with an employee

Please make an appointment before coming


Environment and other requests:


Taxation and Finance department


Payment of taxes

Via your banking institution by selecting the supplier "Chelsea taxes" and adding your matricule number of 18 digits.

By sending a cheque made out to the Municipality of Chelsea by mail or by depositing it in the dropbox located to the left of the door to the parking lot of the Town Hall, indicating your name and matricule number.

Questions regarding your tax bill

Payment arrangement


Recreation, Sports, Culture and Community Life


Meeting with an employee

Please make an appointment before coming


Public Works and Infrastructure Department


Inquiries and complaints

Online through our Voilà! platform 

Meeting with an employee

Please make an appointment before coming

Customer service

Request a meeting with the director or service coordinators

Director General and Mayor's Office 

Meeting request

For any other questions