As of February 4, 2025, a truck equipped with a mechanized arm will collect compost, recycling, and garbage bins. This change will result in adjustments for residents, who must respect certain directives and modify their habits. Here are the main changes:
Position the bins correctly for easy collection!
a. Lid closed, clear and unattached
b. No obstacles around the bins
c. Distance of at least 1 metre between bins
d. Wheels positioned toward the residence
Starting February 4, 2025, the collection days for each road will change. To find out the day of your collection :
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Additional bins can be used for compost and recycling, if they are in compliance. A maximum of six bins per collection is permitted for residential units.
For garbage, single-family homes can put out :
For a bin to be compliant, it must meets the following standards:
For other dwellings and businesses, please contact Public Works at 819 827-1160 to find out your bin limit.
Please note that the Municipality does not assume responsibility for the purchase of additional bins. It's up to everyone to buy their own.
1. What is mechanized collection?
In mechanized collection, bins are emptied by a truck equipped with a mechanized arm. This means that there is no helper on the back of the truck to handle the bins.
2. Why is the municipality moving to mechanized collection?
The municipality has joined the Regroupement intermunicipal pour la gestion des matières résiduelles, an intermunicipal waste management group, along with the municipalities of La Pêche, Cantley and Val-des-Monts.
This decision is part of a collective effort to modernize selective collection systems in line with the new standards put in place by the Government of Quebec in 2023. It also addresses workforce challenges, as mechanized collection requires fewer people.
3. How will the change affect me?
The main differences are the change in collection days and in the instructions to follow.
4. Why will surplus material placed beside bins no longer be accepted?
Mechanized collection trucks are equipped with a mechanized arm and clamp to lift the bin and empty it into the truck. Trucks operate with a single driver. There is no helper at the back to handle the bins. For this reason, the trucks can only lift compliant wheeled bins, and not any other containers.
5. How do I dispose of excess surplus? Can I use an extra bin for excess compost, waste or recycling?
Additional bins may be used for compost and recycling if they are compliant models. A maximum of six bins per collection is permitted for residential units.
For garbage, single-family homes can put out:
For other types of housing and for businesses, please contact Public Works at 819-827-1160 to find out your bin limit.
6. Can I use my garbage bin for green waste collection?
No. Green waste should be placed in compost bins or in bags during special collections.
7. What do I do if a bin is damaged by the contractor during mechanized collection?
A camera on the trucks allows our crews to see if there is damage and what caused it. If your bin has been damaged, please contact Public Works at 819-827-1160 as soon as possible so that action can be taken.
8. How can I dispose of bulky items?
For now, one bulk collection per season is planned with the intermunicipal group. A maximum of six items per collection will be accepted (bulky waste or metal). Dates and details will be provided at a later date.
9. What do I do if my bin wasn’t emptied by the contractor?
If your bin wasn’t emptied, make sure you met the conditions.
If the contractor is responsible for the delay, contact Public Works within 24 hours. A follow-up will be carried out by our staff.
10. Why is my collection moved up several days when there is a statutory holiday instead of being postponed until after?
Waste and recycling must be collected during the same week, so the contractor has to move up the collection date. There is no collection on weekends.
Please note that bulky items will now be collected once a season. No dates have yet been set. We will communicate them as soon as they are known.
You will also find the collection calendar in the municipal calendar distributed to all residents.
Printed copies are also available at Town Hall (100 Chemin d'Old Chelsea).
With Pivot's citizen portal, residents can now receive notices directly on their phones regarding collections such as weekly reminders, delays, and special collections (bulky items, metal bulky items, plants, branches, household hazardous waste, etc.).
To register on the platform, click here.
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