Winter is coming! Here are the essential guidelines for ensuring efficient waste collection.
Bin placement
Proper placement facilitates collection:
If your bins are not collected
Check that the above instructions have been followed.
o If so, you can report it from 7 p.m. on the scheduled collection day and within a maximum of 24 hours.
Leave the bins at the curb while your request is being processed, unless the report is made on Friday or the following week. We will let you know if you need to return them to the curb.
o If not, make sure the instructions are followed for the next collection or obtain a compliant bin.
If you have any questions or requests, please do not hesitate to contact us.
Thank you for your cooperation!
This page was last updated on November 10, 2025